Average Score (225 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

225 Ratings

4.7 Average

Models
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  • Johnnie B.08-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Courtesy and prompt service.

  • Bradley G.08-17-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    Timely and efficient

  • William G.08-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    GREAT Customer service

  • Brenda R.08-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Excellent service and friendly staff

  • Pedro H.08-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Excellent at the day of service, but has to wait 2 weeks for it.

  • William G.08-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Customer service is always outstanding. Ms Freda Bradshaw is to be commended for her professionalism.

  • Annie G.08-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    My service was completed with great explanation as to what was done including at a later time, recall will be repaired/updated on vehicle.

  • Steven K.08-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I can’t say enough about George, Matt, Kirk ,and Vicky. They are the best that’s why I keep coming back.

  • Eric H.08-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Curtis W.08-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2021