Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

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  • Eva L.09-29-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Always get excellent help from Freda! She is your best asset. Always get excellent help from everyone at the dealership, never had a problem that was not taken care of right away. Very please.

  • Timothy B.09-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    What a great service! From the ride home to the text updates and the uber back, everything went so smoothly! It made for my day to be organized and not stressful! Thank you SO much!

  • Juan A.09-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    The good atention, your executive was waiting for me and it sahow the good management of the costumers

  • Mark M.09-26-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Friendly staff and great service.

  • Pamella D.09-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Jennifer M.09-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Elizabeth C.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    All good

  • Thurnapuf V.09-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The lady who helped me was extremely nice, helpful and had great customer service. She made me feel welcome the entire time.

  • Matt R.09-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Very expensive maintenance department, maybe because it’s the only VW dealership around.

  • Karen L.09-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    speedy