Average Score (225 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

225 Ratings

4.7 Average

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  • David F.06-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I chose this rating because of the exceptional and convenienct service I received with my tire issue this week. My entire service team was fantastic. I was able to bring my vehicle in the same day and even was able to get my recall fixed. Thank to all of the technicians that help our vehicles run smoothly on the road. I love being a VW owner!

  • Dan R.06-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    On schedule on budget done correctly

  • Stormy M.06-27-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • David K.06-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Rachel K.06-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Joseph S.06-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I see route assistance not available it didn’t show up till after recall was fixed I don’t have maps USA it’s not mentioned in the owners manual?

  • Dawn A.06-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Everyone was helpful and seemed happy. No matter whom they were helping it seemed genuine.

  • Keyonna W.06-17-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Awesome Staff, Awesome Service

  • Dwight K.06-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    although the service is excellent, the human touch is beyond measure. Freda is a jewel.

  • Maddison H.06-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024