Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

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  • James C.09-04-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Christopher F.09-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    During the service visit, we also needed a diagnosis on a tire pressure message displayed. No issue was found and an explanation of the message was well explained.

  • Angela H.09-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Brandon M.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Mike and Freda were able to get me a loaner with my AC not working all the time. And service was done before the expected date of Sept 12

  • Maddison H.08-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Sherrel W.08-27-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Enjoyed talking to everyone there was so nice

  • Bristy R.08-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I brought my vehicle in for a scheduled software update and ended up waiting for two hours. While the dealership's amenities were pleasant, the extended wait time was disappointing given I had a pre-scheduled appointment.

  • Kenneth P.08-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Dirty car. Returned car on Friday afternoon. Saw was not returned in computer till Monday night. Called asked for manager. Said would call back never did.

  • Sarah H.08-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Everyone is friendly and professional.

  • Demetrius H.08-24-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Great service in assisting my with the health of my auto.