Average Score (225 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

225 Ratings

4.7 Average

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  • Nathaniel M.09-29-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Outstanding customer service as always! Ben and the whole team there are great.

  • Latonya W.09-28-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    The salesperson, general manager and finance manager was great. I had an issue with my car concerning the SOS button, I dropped it off at VW, they gave me a loaner, fixed the issue and drove my car back to me in Atlanta! Everyone was professional?

  • Paul H.09-26-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Wendy S.09-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2020

    It takes a month to get an appointment at this Dealer because they are not staffed properly. The Dealer gave me a link to my phone on progress but it never updated nor did it say when my vehicle was complete.

  • Jesus M P.09-24-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Shakia C.09-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Linda H.09-20-2024

    TYPE:ServiceMODEL:PassatYEAR:2021

    Over all, service was great.

  • Zachary S.09-20-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Outstanding, friendly service and a comfortable setup for working while waiting!

  • Stacy G.09-20-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Octavia R.09-18-2024

    TYPE:ServiceMODEL:Golf RYEAR:2018