Average Score (223 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

223 Ratings

4.7 Average

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  • Susan H.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Frieda. She has worked there for years and I hope she’s there for many years to come. Give her a giant bonus for her hard work!

  • Russell R.03-16-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Sales personnel are always very courteous and get you the lowest price.

  • Carolyn W.03-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Kathleen P.03-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Freda in the service dept. Was great!!! My two prior visits were terrible due to the man that I had to deal with!!!!

  • Wendy S.03-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2020

    Taking a month or longer to get an appointment has made me NOT want to purchase another Volkswagen.

  • Roger L.03-08-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

  • Robert C.03-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Nancy C.03-05-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Scheduling was convenient, staff was super-efficient and the waiting area during service is super comfortable.

  • Shelby H.03-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Dwight K.03-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021