Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

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  • Michael N.04-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The service visit itself was ok but then some issues came up that remain unsolved. First I had a front license bracket installed and now have to take it back to the dealership to install the actual license on the bracket, what a mess, then a few days later the check engine light comes on and when i took it back to the dealer the remedy is to come back 8 May for them to take a look?:?: Again what a mess, and that seems to be the norm here, far distant appointments and no immediate follow on with problems that arise due to the previous visit.

  • Linda J.04-14-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Edward W.04-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent service. My business is VALUED!!

  • Joshua A.04-12-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Bill was awesome. We love the car and he was super easy to work with.

  • Rachel K.04-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    This car is fantastic. Love driving it. Took it in for the recall. Prompt service was out in no time. Excellent service.

  • Juan A.04-09-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Everything is great.

  • Andrew R.04-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    I was told accurate times for service. Staff friendly, waiting area pleasant.

  • William G.04-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Knowledgeable technicians and great customer service

  • Juan A.04-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Mr. Jones is the best car dealer that I have ever Know, he dominates the knowledge about the cars and many ways for to get the deal done, his patience and availability make his help and support the best.

  • David H.04-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024