Average Score (223 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

223 Ratings

4.7 Average

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  • Angela H.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Mark G.03-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Everyone at the dealership were upbeat and friendly, could not ask for a better experience.

  • Amber D.03-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    My service advisor was very sweet and helpful. However, my one issue with this particular location is the appointment times. They are always so far out. I had to wait on another part to complete my service that was started last Friday and now, I’ll have to wait until April 15th just to finish said service. It’s a bit frustrating.

  • Robert S.03-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Jeremy M.03-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Lauren B.03-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Sheran B.03-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Everyone was kind and pleasant to me.The waiting area was Clean.I did not have to wait for a long period of time

  • James M.03-23-2025

    TYPE:SalesMODEL:Golf RYEAR:2024

  • Susan H.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Frieda. She has worked there for years and I hope she’s there for many years to come. Give her a giant bonus for her hard work!

  • Russell R.03-16-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Sales personnel are always very courteous and get you the lowest price.